The role of a practising Doctor, Nurse or Surgeon is of course one of incredible importance and requires specific qualities in the dedicated people who take up these professions. They all carry out their roles with a calm, professional approach and use their years of training to full effect. Without the quiet, unassuming people, behind the scenes who answer the never-ending phone calls, make sure patients records are organised properly and have full Administration of medical training, provided by a professional company such as Tidal Training, the doctors, nurses and surgeons would struggle to carry out their roles effectively.
In any Health Care environment, it is extremely important that all patient records are fully up to date and accurate. The potentially fatal results that could occur if any mistakes were to be made could be astronomical! If a patient had a severe allergic reaction to a certain medication and that wasn’t recorded on their notes, that could be a life-threatening scenario!
Listening carefully to a frantic patient’s phone call, keeping calm and taking notes is all part and parcel of the administration side of the medical profession and just as important as the Doctor or Nurse who will care for the patient afterwards. It is having access to up to date and accurate patient records that potentially could be the difference between life or death! It is being able to listen to a frantic patient’s phone call and understand when a doctor should immediately be informed that a trained administrator would assess efficiently.
Qualities patients value in a good doctor
Good care depends on the whole team, and on the qualities of the clinicians at its centre. A good doctor handles uncertainty well. Diagnosis means gathering a great deal of information, and sometimes stepping slightly away from standard protocol, so doctors must use their initiative and weigh up risk using their knowledge and experience. That decision making should be transparent, with the final choice agreed with the patient.
Medicine keeps changing, so a good doctor maintains best practice while staying open minded and up to date with new treatments, research and technology. The relationship with patients has changed too, and patients now often bring more knowledge and expect to be more involved.
Compassion matters just as much. A good doctor listens, gives patients and their families time to absorb difficult news, and stays calm under pressure, reliable and dedicated. Every one of these qualities depends on having the right information about the patient to hand.
